the year {date format='YYYY'}
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Exclusions
That you do it at your own pace, but the devices don't let you turn up the sound and for people who don't have good hearing it was low because you were listening to the people around you and you lose hearing.
View original review in Spanish
Seeing the majesty of the mosaics and floor inlays is always a marvel. Too bad about the lack of availability of the staff ... I had to buy tickets again xbecause that day our train from Milan was delayed three hours ... vabbè this for sure is the last time I reserve a ticket skip the line for sure
View original review in Italian
Very nice basilica, I recommend it because it is very different from most churches I have visited throughout Italy. It has a totally different style and is worth a visit. Also unlike other churches this one gives you access to more places than the normal churches that you only access to the central part.
View original review in Spanish
The fast access, although in the basilica being the first shift we were asked to go 15 minutes before but we could not access until after the start time. The rest of the process of purchase was very comfortable and it is worth going with the tickets already booked.
View original review in Spanish
Beautiful church with lot of history. Worth a visit if in Venice. Getting the tickets from headout was very convenient and easy.
The person who wrote the guide was clearly knowledgable. But I didn't realise it was so much more expensive than the normal ticket - I could have seen the basilico, palo d'oro AND museum for less than I paid for the first two alone. The guide was difficult to followbecause 5 of the atopping points were closed off for restoration so I got lost a lot.
The Basilica is impressive in every way. The museum is one of the best of the tour and the altar with the figures of Christ, Mary, Mary Magdalene and the 12 is spectacular.
View original review in Spanish
Skip the line tickets are the best. Separate entrance with no line. Once inside though you're with everyone else and very crowded.
Der Besuch im Markusdom war ein großartiges Erlebnis und der Einlass war unproblematisch. Allerdings hatte ich vorher versucht über den Chat zu erfahren, wie mein Mann an den Audioguide kommen kann, den ich für Zwei bezahlt hatte. Nach drei Versuchen habe ich den Chat aufgegeben und fühlte mich wirklich verarscht von der stereotypen Antwort: "Das habe ich nicht verstanden..."
Once inside the enclosure, after paying 20 € for the entrance, you had to pay again for other visits inside the basilica, this information was not known before entering the enclosure. The visit is totally saturated and this does not make it completely satisfactory.
View original review in Spanish
ticket coupe fil which avoids the queue perfect but I was not warned that I needed another reservation to visit museum and floor and another room. So the basilica visit was very short and the audio guide didn't work in the basilica.
View original review in French
The queue wasn't that big outside, and only €3 each to get in, so better to save your money and go early and pay on the door. The queue Inside for the museum was where the real wait was and the skip the line didn't cover this.
The painting, ceilings, and the jail. Loved the government meeting room and the steps. One issue was we were not allowed into the St Marks Basilica. We were told our tickets were no good and asked to leave the line.
We were so happy to get the tickets while other sites that we were looking at were much more expensive or out of tickets.
It's great not to have to stand in long lines to enter the Basilica but there is one thing to improve, you can not go to another place that is not nearby to validate the ticket, they give you a photocopy with a QR code as a ticket to enter. Much easier the tickets for the Ducal Palace that you have it digital in the application and you don't have to go anywhere to validate it.
View original review in Spanish
Great summer, having the "skip the line" ticket makes all the difference with the number of people there.
View original review in French
Very quick passage, even ahead of schedule. Sumptuous, extraordinary building. No problem taking photos, we can stay as long as we like. Not to be missed.
View original review in French
The visit to St. Marcus Cathedral was impressive. It was very inconvenient that we had to pick up the ticket at the counter of a local partner. Why are electronic tickets not possible?
View original review in German
The basilica was fantastic, especially at the time of the illumination. But the codes given for the audioguide didn't work, and we had to queue for 30 minutes to get into the museum and upstairs, even though we had a queue-cutting ticket.
View original review in French
St. Mark's Basilica is beautiful! Its magnificence and the details in gold and tiles make it special for me. I felt it lacked seating, but I understand that given the number of people who visit it, perhaps freeing up the benches would make it even more crowded with tourists.
View original review in Portuguese
Overall, we are glad we booked skip the line tickets with an audio guide, but I would likely book skip the line tickets with the venue directly in the future, knowing they often have QR codes to purchase these tickets on site. Our biggest frustration was that the instructions were not clear- I downloaded the Headout app and had access to what I thought were our tickets. This was a voucher and not a ticket, explained by the venue. There was confusion to where we received the audio guide too- the venue said many tour groups meet in a specific area and you receive the audio with the guide. It wasn't clear that we need to download another app that required a user name/passcode. We were frustrated that we may not be able to use our tickets and see the attraction we were hoping to see. We contacted customer service and the assistant was very helpful and able to text the tickets to my phone and a link to the audio guide app with user name/passcode. The audio guide provided a great amound of history and detail but it wasn't entirely clear where we should be standing inside the venue to see what we were learning about.
No complaints, the ticket gave us access to the Basilica, Pala d'Oro, and Museum (& Terrace). The tour shop to pick up the tickets had a small line plus the Skip the Line still has a signficiant line so I recommend arriving early because you do have some waiting to do still to enter the basilica, however the skip the line was very helpful when entering the Museum as we were able to bypass a very long line.
The building was beautiful. The audio guide was useless as it stopped working when signal not available. The written commentary was poor. I expected a much better quality for the price I paid. I would not recommend it.
The basilica is very nice but this price is very high. At destination 3€ or 6€ without queue. A lot of economic difference to see the same thing.
View original review in Spanish
The skip the line ticket was great, the audio guide not so much. Spend the extra $7 inside to visit the museum. Money well spent and you walk out in the balconies.
Inclusions
We were the only English speakers on the tour and the company arranged our own personal guide. She was extremely informative and helpful. Her knowledge and enthusiasm were fabulous.
We were blown away by the magnificence of the cathedral and its mosaic details. The guide's explanations were excellent. We were very satisfied.
View original review in Portuguese
The tour guide was great. Very knowledgeable of history and art. Walked us through the cathedral and dome at a great pace. Given the number of stairs to climb to the top she was very clear so people could decide to continue or not. I did it and appreciate she guided us through steep and narrow stairs very smoothly.
It was a wonderful tour. Our tour guide was knowledgeable, kind and fun. We learned so much more than we would have had we gone on our own.
The ticketing experience was straightforward, and easy to access. The tour operators were friendly and efficient. The guide was fantastic, really knowledgeable, interesting and passionate about the city, and the basilica. It was an all round great experience.
This sigh is amazing to see! And our guide was very knowledgeable of history & meanings of the architecture! Thank you!!
Great to see the basilica. We booked last minute, and were still able to avoid the long line. Not the tor's fault, but flooding in the square made getting in difficult, and we ended up having to remove shoes and socks to get to the entrance.
We loved this experience. For us it was ideal because we have a low tolerance for long tours and only wanted to see the Basilica. Our guide, Gloria, was amazing. She was so knowledgible and incorporated a perfect blend of Venice history as well as history of the Basilica with detailed descriptions of the mosaics within. I highly recommend this tour to anyone that wants only the highlight of the main attraction, St. Mark's Basilica, and a lot of info in a short amount of time (a little over 1 hr.). PERFECTO!!
On a previous tour the audio device was able to go around my neck, this one needed to be handheld. It also only included one ear phone which made it difficult to hear some of the information. The guide had quite a strong accent as well which added to our difficulties in hearing and understanding.
Was worth paying the extra for the skip the line ticket, as the queues were long. The instructions and diagram of where to meet were clear
We were at the meeting point for the St. Mark's Basilica tour at the agreed time It went great Our guide was great and explained everything with a lot of love and enthusiasm Very gladly again
View original review in German
It was a lovely experience and. We learned a lot. The host was very knowledgeable and passionate about the rich history of the basilica. She provided us with plenty of time to explore the basilica. It was amazing to know the rich history and the spectacular gold mosaics of the basilica. It was more magical when they turned on the lights of the ceiling of the basilica. We were lucky to witness it during that time because she said that lights are turned on just only for one hour per day to conserve the mosaics and their splendor. This is a must place. You need to see it and explore it. You should book your tour around 11:30-12:30 to witness the ceiling with the lights on. It's more magical that way.
Denise was a wonderful Guide and extremely knowledgeable. We enjoyed the tour and feel that we walked away very well educated.
Brilliant guide, very informative. The app worked well and the radio sets were clear so we didn't miss any of the commentary
The guide was good but she was faced with a horrible situation with numerous people that spoke other than English and the staff didn't give them their correct vouchers so we missed out on over 20 minutes of our tour due to these logistical issues.
The guide was very knowledgeable and of course the basilica is beautiful and absolutely worth visiting! Having a guide to give context made it an even more enjoyable experience.
The beauty of the basilica is unsurpassed. Unfortunately, the crowds make it difficult to enjoy the experience to the maximum. The crowd noise made it difficult to understand the guide over the headset.
The tour started almost half an hour late, there are people who have trains or planes to catch so we had to abandon the tour in the middle!
View original review in Italian
I liked very much the introductory video presentation, the punctuality of the guide service and the quality of the audio equipment. I should also mention the excellent guide (I believe she introduced herself as Gloria). She was pleasant, thorough and provided a really interesting addition to what is the outstanding landmark of Venice, Saint Mark's Basilica .
We had a great experience , enhanced by our guide Paola . The tour is tough at times due the crowds of people around us , but she steered us through the masses , kept up our spirits and was very informative and entertaining throughout .
Our guide was amazing. She was well informed, providing insight and historical information in a very pleasant and engaging matter. I would highly recommend this tour. Skipping the long line was a big plus!
Our guide was very knowledgeable and expert at navigating the complexities of dealing with the flooding in St. Mark's Piazza and at the same time providing a very informative and engaging commentary on the basilica. The ticketing process was very organized and easy to follow, particularly given the rainy and flooded conditions. We enjoyed the tour very much."
Easy to find meeting spot for our tour. Our guide was friendly, knowledgeable and efficient. She deftly navigated our small group through the throngs of tourists to the correct place for 'skip the line' - we never would have gotten in without her! St Mark's Cathedral is breathtaking- not to be missed!
We paid to skip the line and didn't skip the line. The guide was great. The venue is magnificent. Because no bathroom facilities are available, my husband has to leave the tour and missed the top floor. Disappointing to pay extra and not get extra.
Our guide was well informed,friendly and interactive.He showed us a lot of interesting things which would be hard to fingue out by ourselves.
Inclusions
Access to:
Exclusions
St. Mark's Basilica
Doge's Palace
We had a wonderful tour with Fransico!! He was very knowledgeable, friendly, and showed us the highlights of St Marks and Doge Palace. I would recommend this tour to anyone trying to see these iconic features of Venice!!
Ellena - our guide - was very informative and the way she took us through the history of Venice was simply amazing. Her command on facts and her way of story telling made the entire experience very enriching.
Me and husband would 1000%. Recommend our tourguide. She is passionate about the history and background of the premise and shared eith us some Venice history. Her stories are interesting and her explanation is clear.
No problem with finding the guide and she was personable. But, she rambled. Although the tour lasted the prescribed time, we felt rushed.
We were unable to visit the Coreer museum. The guide didn't suggest the library either. My husband and I found the guide uninteresting, staying long on things that weren't worthwhile and moving on to others that were. We didn't go upstairs to the basilica either.
View original review in French
the tour was divided in two parts. First a representative walked us from the tour booth to the Doge's Palace where we met the guide. Could have had meeting place at the Palace. Guide was pleasant but difficult to hear and understnd at times. Headsets were good quality. At end of tour group had 30 mins free and then reported back to the tour booth where the Basilica tour assembled and walked to the tour start at the Basilica. Waste of time for a 3 hour tour. The Basilica tour was very superficial, the guide seemed to want to finish as soon as possible. We were shown to the Ca'Doro included in the tour and the tour was to end there. We felt there should have been more to the tour, so we bought the balcony and museum ticket while in the Basilica and so glad we did. This is where you see close up some of the dome mosaics, very different from viewing from the main floor. This was such an interesting part of the Basilica that it should be included or at least encouraged for people to see. If you are coming this far, see the museum and balcony, amazing sites. Balcony provides closer views of the clock tower and the square. Glad we explored on our own, it's only 7Euros more, weren't too sure what we would see, but it was the best part. Visitors should be encouraged to see this but it was hardly mentioned. Sorry for those who did not see the whole Basilica treasures.
Great guide and great experience. Sad tour of St Marks had to be cancelled due to an event at the church. Great communication from tour company about the change. Tour guide provided extra time at the palace with tour of the prison cells and glass blower demonstration
The guide was a nice person but very difficult to understand and we felt very disconnected from her. I don't remember her name, I don't think she even told us she just wandered off and started talking and it was incredibly hard to follow her/get much out of the tour.
The guide was nice but to much time speaking about architect and art and basically ran thru the armor and weapons area.
Overall the experience was good, as I had indicated. The 2 venues were great, but the first guide, for the Doge's Palace, was not very entertaining - actually, he was boring, going on & on in a monotone with poor English language skills. The second guide, a woman, however, was very good, very personable while still informative.
The guide was really exceptional; she knew the history of Venice and the basilica very well. She was also very kind and had a good sense of humor.
View original review in French
Ticketing quick and easy .office convenient to St Mark's square....tour leader was outstanding . Very knowledgeable and helpful.. enjoyed immensely and no lines
The tour guide was very knowledgeable and explained things to the level that we were able to understand without knowing the history
The guide was knowledgeable and clear. She answered all questions and made sure to wait for late arrivals which was considerate of her. Would highly recommmend.
The first Guide we had for St. Mark’s Basilica was a good one and we enjoyed her tour. The second guide for the Doge’s Palace was late. The second guide seemed unorganized and scattered. I would not want to go on a tour with the second guide again.
We didn't receive our tickets to access the Corner museum and the agent at the entrance refused to let us in with our electronic tickets. The visit to the Basilica and the Doges Palace was good.
View original review in French
The overall experience was very good but not as in-depth in San Marco as I had hoped. I understand the time constraints due to the crowds but a pre-tour explanation of all the ceiling art and church's history via the internet would have allowed me to better appreciate the marvels of that church.
Barbara was very knowledgeable about the palace, basilica and Venice as a whole. She also injected a little humour every now and then.
The tour itself was great. There was no way to tell who our tour director was when we got to the meeting point. I finally asked a second person and it was the group we were supposed to be with. Other groups had a flag with their name on it.
Really great tour and tour guide. We definitely skipped the line (which was huge), so was grateful for that! Very knowledgeable guide who really made the tour memorable.
The whole experience was great the timing and information on the subjects we looked at was clear and interesting. All together a fine experience.
Fabulous guide who was so knowledgeable and approachable. Even though the crowds were huge she managed to move us through both St Mark's and the Palace without any stress and always ready to answer any questions. Absolutely recommend this tour especially the early start as it gives you the opportunity to see it all without the crowds!
Good information with a knowledgeable guide. The pace was good. The only suggestion is guide should have a sign to hold up after a portion of the tour when we came back to meeting location.
Excellent tour and our guide was great. She handled the crowds well and provided a lot of information. Highly recommend this tour to see the basilica and palace.
Wonderful guide and tour that included just enough time to explore St Mark's Basilica and Doges Palace. (Both worth visiting). The guide was personable and gave us many interesting historical facts. Highly recommend!
Avoid the queues, tune into your multilingual audio guide, and explore St. Mark’s Basilica!
Avoid the queues, tune into your multilingual audio guide, and explore St. Mark’s Basilica!
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Exclusions
Beautiful church with lot of history. Worth a visit if in Venice. Getting the tickets from headout was very convenient and easy.
The person who wrote the guide was clearly knowledgable. But I didn't realise it was so much more expensive than the normal ticket - I could have seen the basilico, palo d'oro AND museum for less than I paid for the first two alone. The guide was difficult to followbecause 5 of the atopping points were closed off for restoration so I got lost a lot.
Der Besuch im Markusdom war ein großartiges Erlebnis und der Einlass war unproblematisch. Allerdings hatte ich vorher versucht über den Chat zu erfahren, wie mein Mann an den Audioguide kommen kann, den ich für Zwei bezahlt hatte. Nach drei Versuchen habe ich den Chat aufgegeben und fühlte mich wirklich verarscht von der stereotypen Antwort: "Das habe ich nicht verstanden..."
So easy to use, no cues. Highly recommend.
Two famous Venetian landmarks with skip-the-line access! Visit St. Mark’s Basilica and the Doge’s Palace.
Two famous Venetian landmarks with skip-the-line access! Visit St. Mark’s Basilica and the Doge’s Palace.
Inclusions
Exclusions
The audioguide was ok. Very basic & not very informative. With all of the podcast and audio guides available for free online. It could've been better. I used one of theirs, not yours. Ticket was just a free ticket to get inside, not for any of the other aspects, including the power and the museum upstairs.
Fast-track entry - but St. Mark's Basilica was too full and you were only passed through. The Doge's Palace was the real experience. Magnificent
View original review in German
Visiting the venues was amazing. However, the partner chosen by Headout (The Tour Shop) was awful! I evening before to collect tickets and was told rather rudely that they wouldn't have them until the morning at "9am or perhaps 9.30". The following morning the 'shop' didn't open until 0930 despite it saying it would be 0900, and there was already a queue. The guidebook was a generic guide to Venice which was pointless - the implication was that the guide would befor the Basilica and the Doge's Palace; the audio guide required downloading an App which I didn't do because I simply didn't trust either Headout or The Tour Shop!!! I also now receive unsolicited emails which I now have to find out how to unsubscribe from because there is no way to do it from the email.
Our guide was wonderfully knowledgeable and brought history to life. Artwork amazing and coming into St Peters Basilica from tombs quite memorable. Extremely disappointed time in sulistine chapel was almost nonexistent- the guards pushed us throught so fast non stop at any point and barely saw anything being hered through the crowd.
What a beautiful church! Knowing St. Mark is entombed there, was fascinating! Thank you for preserving this beautiful area.
The Basilica was stunning but doesn't take long to be ushered through and unfortunately we thought our tickets included the cala d oro and the horse terrace but they didn't so double check if you want to do those. More impressed by Doges palace and much less crowded also amazing views. The museum was a surprise as was impressive and a welcome quiet place. The cafe is lovely and the best views of St marks square
Only after I booked did I see that the codes sent still had to be converted into physical tickets somewhere, and before the chosen time. As a result, we were initially under a lot of pressure to be on time and had to leave home very early. Because the first two overcrowded water buses skipped the stop, we still arrived late at the ticket office, but were still able to receive the tickets. The skip the line tickets were well worth the extra cost, because what long lines there were for St. Mark's Cathedral and the Doge's Palace! We did not manage to download the audioguide inside the cathedral, which was a shame. However, when we got home we were still able to listen to it. The visit to the cathedral did not take that much time and I found it a pity that certain sights required additional payment, so we did not do this. In contrast, the visit to the Doge's Palace was very worthwhile and we could have spent more time there if it weren't for the fact that we also wanted to visit the glass factory on Murano. This ticket did not include an audio guide, which could be purchased additionally on the spot (didn't do it). The also included booklet about Venice is especially fun to re-read at home and reminisce about this visit!
View original review in Dutch
For the value I expected a full access to the other parts of the basilica. I found the guided audio not working and of no value and the guided book had value either. Similar to a general tour brochure. Tickets should be redeemed at the basilica and not at another location.
We ordered skip the line tickets on recommendation from a tour guide and ordered through the site. Ordering was easy, although we had to go to a shop to get physical tickets. Would be nice to get electronic tickets by email, but not that big of a problem. We liked the time flexibility and walking through at our own pace was the way to go. Thank you ☺️
Visits to both places were satisfactory considering the skip-the-line ticket. For St. Mark's basilica one could also include a visit to the Golden Pall (not included so we added another 5 euro per person). As well as to visit the terraces you had to add another7 euros (we did not).The ducal palace was more complete as a visit.
View original review in Italian
First of all, it was a good idea to get the tickets in advance, as this prevented us from having to wait in long lines in the summer sun and allowed us to make the different visits much more agile, so that we could spend more time on the visit itself. Secondly, both buildings are spectacular, especially St. Mark's Basilica and are therefore 2 must-sees that you cannot miss if you visit Venice. Therefore, very satisfied with the advance tickets and with the visits made.
View original review in Spanish
No waiting. A very pleasant welcome at the exchange office. Visit in November, so very few people
View original review in French
It was very easy to access and very organized. The staff we very friendly and helpful!
Classic architecture and its history
The Palace is amazing and the fast pass made visiting it so much easier.
Easy to pick up tix and tour on our own. Never received audio guides though.
Ticketing agent suggested we go in the evening after 9pm. Was amazing! We had the place almost to ourselves!
Beautiful exhibits and basilica. Very easy ticket pick up and line skip
The palace is simple ie not extraordinary. However, I like the Basilica .
5% off
Inclusions
St. Mark's Basilica
Doge's Palace
Exclusions
St. Mark's Basilica
Doge's Palace
St. Mark's Basilica
Doge's Palace
The "skip the line" option is a must have. Access is quick and the combined ticket will offer you a long visit, as all the obectives are in one place (San Marco square). The palace is beautiful and so are the connected museums. Besides the price was better than on the official website :)
Ticketing process was easy. I bought my ticket online with no issue. The arts are amazing. I love all the beautiful gold pieces
Seeing the majesty of the mosaics and floor inlays is always a marvel. Too bad about the lack of availability of the staff ... I had to buy tickets again xbecause that day our train from Milan was delayed three hours ... vabbè this for sure is the last time I reserve a ticket skip the line for sure
View original review in Italian
The fast access, although in the basilica being the first shift we were asked to go 15 minutes before but we could not access until after the start time. The rest of the process of purchase was very comfortable and it is worth going with the tickets already booked.
View original review in Spanish
I think it's a great place, perfectly maintained and with attention to detail that allows you to experience an exceptional view. The only somewhat jarring note is the non-reduced ticket for children over 6 years old. For a family, visiting everything becomes very financially demanding and it is a shame to leave something out.
View original review in Italian
Despite the fact that it was a Sunday in November and I did not expect such a high turnout of visitors, your contribution allowed us to have more time to visit the works. Thank you
View original review in Italian
it was just wonderful how quickly we got into the museum. everything was easy to see and there was also the opportunity to take short breaks. the only criticism was that there were too few toilets and therefore long queues of visitors in front of them.
View original review in German
The museum is impressive. And thanks to the tickets we took out, we were able to avoid the huge queue and make the most of the time we had.
View original review in Spanish
The ticket cut the queue and meant I didn't have to queue to get into the museum. Magnificent museum with beautiful rooms to visit, a rich collection of weapons and the passage across the Bridge of Sighs to the prison. This ticket also gives access to the library rooms, the corer museum (a vision of the powerful naval fleet in Venice's heyday)...
View original review in French
Even my boy who will 14 this December has shown a lot of interest regarding the culture and history, so all in all We were very happy that the Doge Palace has filled our kids with lot of good experience. And thank for the quick tickets!!!
Palace was extraordinary. Definitely worth the visit. A must see if you are in Venice. Lines to get in were long. Large groups had preference and passed us. Was not a "skip the line" deal. But still enjoyed it.
Speed and ease of access with well-organized tour route. The beauty of the Ducal Palace will remain indelible in our memories.
View original review in Italian
The palace its best, it eas an exceptional visit, many things to see, it would be nice to have a set up price to let people visit all the places, the privilege for guided tours seems unfair, I am sure people would agree with me .
The Doge’s Palace in Venice is a masterpiece of Gothic architecture and a symbol of Venice’s rich history and grandeur. The palace was the center of government, justice, and politics for centuries. Its grand halls and intricate artwork by masters like Titian and Tintoretto depict the city’s wealth and artistic prowess. Visiting the palace is stepping into the heart of Venice’s political and cultural legacy, making it an essential and unforgettable experience.
The queue wasn't that big outside, and only €3 each to get in, so better to save your money and go early and pay on the door. The queue Inside for the museum was where the real wait was and the skip the line didn't cover this.
The Doge's Palace is magnificent and a must-see. Not to be missed. We were able to get there quickly and without waiting, thanks to our queue-cutting tickets.
View original review in French
The painting, ceilings, and the jail. Loved the government meeting room and the steps. One issue was we were not allowed into the St Marks Basilica. We were told our tickets were no good and asked to leave the line.
We were so happy to get the tickets while other sites that we were looking at were much more expensive or out of tickets.
The skip The line tickets allowed us to access the museum quickly. The staff at the entrance were less than friendly and had a great time being rude to paying guests. Once inside the Palace it did not meet our expectations and I wouldn't recommend visiting.
Great summer, having the "skip the line" ticket makes all the difference with the number of people there.
View original review in French
Very quick passage, even ahead of schedule. Sumptuous, extraordinary building. No problem taking photos, we can stay as long as we like. Not to be missed.
View original review in French
The Doge's Palace is extraordinary and well worth a visit. I printed out the tickets and this made access relatively smooth. Unlike our skip the line tickets for San Marco Basilica - Headout app Said there was no need to print the tickets but I couldn't download them when we got to the eno - spent about 20 minutes trying to do this ... a fiasco
We visited multiple place throughout Italy and this was our favorite. The rooms, paintings, historic artifacts and weaponry. The basement prison cells, it was a wonderful historic place to visit.
St. Mark's Basilica is beautiful! Its magnificence and the details in gold and tiles make it special for me. I felt it lacked seating, but I understand that given the number of people who visit it, perhaps freeing up the benches would make it even more crowded with tourists.
View original review in Portuguese
The tickets obtained via "headout" were completely in accordance with what was proposed at the time of purchase, including skipping the line. We arrived at the agreed time and enjoyed a beautiful tour of the museum. We visited Saint Mark's Basilica, the Doge's Palace and the museums in Saint Mark's Square. It was incredible
5% off
Inclusions
St. Mark’s Basilica
St. Mark’s Bell Tower
Just seeing Venice n sites from high above was awesome. Elevator was great..easy to get up there. Well worth the ticket to see the great views.
That you do it at your own pace, but the devices don't let you turn up the sound and for people who don't have good hearing it was low because you were listening to the people around you and you lose hearing.
View original review in Spanish
How easy it was to buy the tickets and the delivery of the same. In the bell tower the friendliness of the staff and the experience of seeing all of Venice from the heights.
View original review in Spanish
Very easy trip to the top of the bell tower by elevator. It was raining and foggy, but that could not be helped. Nevertheless, it was easily worth the inexpensive ticket. Only need about 15-20 minutes while at the top to see it all.
The Basilica is impressive in every way. The museum is one of the best of the tour and the altar with the figures of Christ, Mary, Mary Magdalene and the 12 is spectacular.
View original review in Spanish
Very easy to in since we had prepaid tickets. Basilica is lovely. I can't understand why one has to pay extra to see the altar cloth and the upper parts though. And why is there no reduced tickets for seniors?
Our tour guide was amazing!! She was energetic, knowledgeable and spoke clearly so it was easy to understand her (this is not always the case). We learned so much and enjoyed our time immensley.
The views are wonderful but there were quite a lot of people in the enclosure (enjoying and waiting to go down) and it was a long wait to use the elevator at the exit. The tickets at the ticket office cost 10 euros but this platform charged me 16 euros.
View original review in Spanish
There was a technical problem with Campanile. After two phone calls, our tickets were changed. Thank you There's an incredible view of Venice. No long queues, no waiting. I highly recommend
View original review in French
We went at 12.30h and there was a queue but not too long. We were thankful not to wait because of the heat. It is worth the climb to see all of Venice.
View original review in Spanish
The bell tower is beautiful and well worth the climb, however, it is better to buy tickets directly there and there is hardly any queue.
View original review in Spanish
It was very easy to make the reservation, and it was better to do it that way to avoid waiting in line, otherwise I would have had to wait a long time and would not have been able to take any pictures.
View original review in Spanish
The ultimate view of Venezia! Great to be able to skip-the-line. Turn up 10mins before your nominated time and you're all good to go in the first lift up at your nominated time. Sensational views.
Skip the line worth the premium Headout price. This experience in addition to prior Last Supper/Milan City Tour with guide Linda will make me promote Headout app.
Despite the torrential rain, the views from the tower were spectacular. The rain & wind caused us to cut our visit short but it was worthwhile. The lift is fast and skip the queue tickets are worth getting
Great views of the city of Venice. Only problem was that it was cold windy and rainy but that's not your problem but mother natures. Great option to do for Venice. Recommended
the view was fantastic, to buy the tickets via application was easy, the only disadvantage was to dowload the application.
The Skip the Line really saved us a lot of time as we got to avoid the long lines, we got there early and we were even able to go in at an earlier slot. The view from here is amazing - clicked great photos and the best part is you can stay as long as you want.
Skip the line ticket was well worth it as general admission had very long lines, although not crowded inside which made movement and viewing enjoyable
The view was amazing. It's absolutely worthy to buy the tickets though Headout, as we easily skipped the lane and avoided getting annoyed and tired before getting up to the top of the tower.
Everything about the experience was wonderful, what a breathtaking and stunning place to visit. The views over Venice from the Campanile were amazing. And having the skip-the-line tickets made it all so easy - no waiting in the hot sun in a huge queue!
We entered right away...zero waiting! Wonderful cathedral! We bought the tickets for the terrace and did great! Wonderful view
View original review in Italian
I actually paid for the tickets but could not purchase them or use them for my boat ride. I had to buy new tickets. When i tried to receive my maney back by emailing your support my request was denied
The tickets worked perfectly, we didn't have to wait in line. The views are amazing and there is no time limit. The staff is friendly and the elevator goes up very quickly.
The views were fantastic, can't get them from anywhere else in terms of perspective. Worth paying extra to beat the queue as it was quite large and we were able to go straight in.
Tick off 2 bucket list experiences in Venice at once! Follow an expert guide through St. Mark's Basilica, then catch a famous water taxi.
Tick off 2 bucket list experiences in Venice at once! Follow an expert guide through St. Mark's Basilica, then catch a famous water taxi.
Inclusions
St. Mark's Basilica
Venice Gondola Ride
our guide speaks English but it was so hard for our party of 7 to understand him, he speaks so fast and his accent is strong, we were not able to ubderstand most if what he was saying. the head phones they provided are not the best either. for the price we paid, would be nice if we get our money's worth but did not.
I had to call customer service because it was not clear the meeting point and the area was overcrowded, with the guide Bianca everything was great and the lady was charming and very well explained. The gondola ride we had to cancel it because of the inclement weather and the storm.
View original review in Spanish
All great to do again absolutely 👍😉🎉🎉
View original review in Italian
It was great. The places are beautiful. The information on how to change the walcher was faulty and caused us difficulties.
View original review in Portuguese
Sehr gute Führung, viel erfahren sehr interessant
Great attraction well worth the money and the guide was excellent
Explore the best of Venice as you skip the lines to St. Mark's Basilica and Doge's Palace.
Explore the best of Venice as you skip the lines to St. Mark's Basilica and Doge's Palace.
Inclusions
Half-day tour
Full-day tour
St. Mark's Basilica
Doge's Palace
Venice Gondola Ride
Phillipe and CC were amazing. They have so much knowledge and really knew how to make it interesting. Such an amazing tour , really captures all the great aspects of Venice. Loved the glass making factory and the demonstration was amazing. Highly recommend this tour. From start to finish.
The well-organized tour allows you to visit the main attractions of Venice in one day. Very knowledgeable tour guides. Recommended!
View original review in Italian
Everything was well timed and explained well by our guide. No complaints. Perfect. Don't hesitate to get this tour when in Venice!
Giovana was the loveliest guide you could wish for. Her excitement, despite having likely done hundreds of these tours, was contagious. She paid great attention to detail while also ensuring that every person in the group felt included. The equipment quality was excellent, with clear audio throughout the tour. Giovana provided just the right balance of historical context and insights into current life and events. We loved every moment. Our gondolier was also praiseworthy. Despite being a young man, he was knowledgeable without being overbearing. Although we can’t recall his name, the boat was called ‘Luca,’ and he was stepping in for his father. A delightful experience with a charming young man.
We had the chance to See many venues and sightseeing. In my opinion the islands need some more time to discover them adequately
Arianna was the BEST tour guide I have ever had. Thank you soo much for making Venice such an amazing experience for my wife and I - this was the highlight of our honeymoon.
The guide was excellent and everything was great until the end. When we went on our gondola ride we did not go by the bridge of sigh and the gondolier was on his phone the whole time. Not only was it bad enough that he was on the phone, he had it on speaker so we could hear the woman he was talking too. Missing out on the bridge and the phone ruined the entire experience.
The Tour Guy was the company we should have booked with - avoid Headout (a broker). The website on mobile when I booked put the wrong date - the Crowdsite glitch also happened and the site booked the tour time+day AFTER it already happened! HEADOUT REFUSED TO CHANGE IT! Luckily THE TOUR GUY CHANGED IT. AVOID HEADOUT. As for the tour, Venice is such a unique, magical place. Our guide was a lovely local Venetian, a professor-like lady and had tons of information - she was kind and very considerate. She gave us the basics of all we needed to know. I think we might have preferred a guide with more stories and less facts and who was a little more fluent in English - it was often hard to understand everything. Also, try avoid Italy in the summer, the heat is unbearable and we underestimated this. Bring lots of water and a fan or spray mist bottle. Crazy heat! Climate change not doing places like Rome and Venice any favours! The overall experience was the best it could've been, it was good.
Very good tour by Anba-Chiara in the Pallazzo and the church. Don't forget to cover your arms, even up to your knees! Two groups on the boat to Murano and Burano with competent guides Kristina and S..., unfortunately I have forgotten their names. Of course, they also suggested things to buy, but were not pushy. In Burano we had expected more in terms of craftsmanship. It would be nice if offers were combined with workshops. Otherwise a very good offer.
View original review in German
Both of my guides (One for the morning portion in Saint Mark Square, and a second for the afternoon portion as we took the boat to the islands) Were excellent! They both did a fabulous job conveying a large amount of history and background. There is no way I could've learned all of this on my own over the course of a one-day visit. I'm so glad I spent the money to take this full day tour! Very well done!
Both of our guides were a wealth of local and historic information. We loved the small size of the group in the morning but the afternoon group was bigger and all of us could not get close enough to the guide to during the Doge palace.
I liked the tour in general, of course for me it would have been ideal if it had been in Spanish. But the guides were very clear with the information and everything was very enjoyable.
View original review in Spanish
The tour was divided into 3 separate parts: San Marco Cathedral/Dodge Palace/prison - gondola ride - Murano&Burano islands. Everything was very well organized! We had support on every step. The guides who made the tour for us were very nice snd helpful. The information they gave was really interesting. I really enjoyed that day! Thank you!
Rita was the best!!! Her love for Venice was evident and infectious. She was awesome. Loved having her show us the best places in Venice.
Our guide, Marina, was excellent and had so many interesting stories about Venice and its wonderful history, art, and architecture. Her knowledge was absolutely amazing. We greatly enjoyed the experience.
The entire tour was amazing! The history and details were great to hear. The guides were exemplary! My jaw literally fell open to watch the glass master in Murano! And to complete the day, a beautiful and peaceful gondola ride! 5 stars!
We really enjoyed the tour. Nico, our guide, was awesome. He had deep knowledge of backgrounds and explained everything very well. Basilica and Palazzo were very impressive. The gondola a fun bonus and a must in Venice anyway.
Everything was about as expected, so everything was ok
View original review in German
The audio downloads are a nice compliment to the tour.
The guides were really amazing, giving a special touch to the visits.
We managed to cover all the most must do sight in one day. As our stay in Venice was very short.
Guide competenti, gentili e disponibili. Precisione negli orari e ottima organizzazione.
The tour guides were very knowledgeable and the things were all on time.
It was very well organised The guides - Marco and Francesca - did a very good job
On time,on scheduled,good guide,good service. 👌👍
Inclusions
St. Mark's Basilica
Doge's Palace
We are very happy we decided to book this tour. Our guide was extremely knowledgable and very easy to understand. We found it so much better than trying to do it on our own.
Our tour guide, Virginia was very knowledgeable and shared history and facts in. Very interesting way. It was a great tour
Valentina was fantastic! She is so knowledgeable and knows so much about the history of Venice! We really enjoyed her tour and would like to have her as a guide again.
Martina is an attentive and passionate guide who described Venice and its history through her Venetian eyes. She shared her knowledge and anecdotes throughout our visit.
View original review in French
Very interesting and informative. Beat the queues tickets were a real bonus.
Guide was entertaining and really informative and really inclusive of the kids in the group.
Our tour guide Natalia was fabulous. Knowledgable engaging and inclusive. This was a great tour. Thank you
Miko was very personable and knowledgeable. He made the tour one of our highlights.
Nice tour and lots of explanations. The guide was top notch!!!
View original review in French
Monday to Saturday: 9.30 AM to 5:15 PM.
Last Entry: 4:45 pm
Sunday: 2 PM to 5.15 PM, with the exception of Museum – Loggia dei Cavalli, which can be visited between 9:30 AM to 2 PM.
Open: 9:30 am to 9:15 pm
Last ascent: 8:45 pm
Closure: In adverse weather conditions
Daily: 8 AM to 7:30 PM
Detailed St. Mark's Basilica hoursAddress: Basilica di San Marco, San Marco, 328, 30124 Venice
Located centrally in the Mark Square area, the St. Mark's Museum is connected to almost all of Venice.
By vaporetto: Lines available: 1, 5.1 (direct), 2 (direct)
By train: Take a train to Santa Lucia Station, vaporetto available from the train station.
By bus: ATVO (fastest), ACTV Route 5
The Triumphal Quadriga, or the Four Horses of St. Mark, stands imposingly against the Basilica's backdrop. Originating from 4th-century Greek art, their true origins spark debate, linked to both Rome and Constantinople. While primarily copper (about 96%), they're often called bronze statues. To protect the original from pollution, it's been moved inside the Basilica, with a replica now outside, still stunning.
As you ascend the stairs to St. Mark's Museum, you'll find the Sala dei Banchetti, or Banquet Hall. The room houses the intriguing red velvet throne of Doge's Chapel, embellished with various fabrics and tapestries. Conveniently, restroom facilities, a vending machine, and access to refreshing water bottles are available nearby, making it a perfect spot for a break.
The Basilica boasts a rich display of silk and silver tapestries dedicated to the life of St. Mark, a Christian missionary and gospel author. The museum also features woolen tapestries depicting episodes from the Passion of Christ, focusing on the events leading up to His death. Valuable for history enthusiasts, they offer a captivating glimpse into this pivotal Christian chapter.
The Museum hosts a vast collection of artifacts depicting pivotal moments from Christianity's history. It also displays architectural remnants from Italy, Greece, and Constantinople. Alongside the renowned Quadriga of St. Mark, there are exquisite mosaic sculptures with intricate paintings and floral designs on grand panels. Do admire the stunning 14th-century wood-based painting by Venetian artist Paolo Veneziano, illustrating the life story of St. Mark.
More insights into Basilica's historyYou can avoid the long queues at the St. Mark's Museum by purchasing a ticket online directly through the authorized platforms. You would also get an audio guide along with the ticket that would definitely help you understand different sections inside the Basilica, including the Museum, in a better way.
Yes, you would need tickets to view the St. Mark's Museum.
No, you must purchase a ticket separately to witness the St. Mark's Museum collection. Even though entry to St. Mark's Basilica is free, the distinct sections within the Basilica levies charge to the visitors. This includes Museum, Treasury, Pala d'Oro, and the Bell Tower. If you don't purchase a ticket on the go, you might have to wait in long lines at the entrance of all the sections.
St. Mark's Museum is housed inside the gigantic 9th-century marvel, St. Mark's Basilica. The Museum has impeccable collections of finest wood paintings, designs on the panels, tapestries, liturgical vestments, and illuminated sculptures.
At the St. Mark's Museum, you can view a wide array of collections of Persian craftsmanship, the red velvet throne of Doge, tapestries on different fabrics like silk and wool, paintings by famous Venetian painters, the original masterpiece of the Quadriga of St. Mark, to name a few.
St. Mark's Museum remains open for visitors from 9:30AM to 5:15 PM from Monday to Saturday. However, on Sunday, the timings are limited from 2PM to 5:15PM.
St. Mark's Museum is located quite adjacent to St. Mark Square inside the San Marco Basilica in Venice, Italy.
Yes, there is a dress code for visiting St. Mark's Museum. Visitors are typically required to dress modestly and appropriately. This means avoiding clothing that is too revealing, such as sleeveless tops, shorts, and short skirts. It's best to opt for clothing that covers the shoulders and knees. Hats and sunglasses may need to be removed before entering certain areas of the museum.
Yes, photography is generally allowed inside St. Mark's Museum for personal, non-commercial use. However, flash photography and tripods may be prohibited in certain areas to preserve the artworks and artifacts. It's always a good idea to check with museum staff or signage for specific photography guidelines during your visit.
Yes, guided tours are available for St. Mark's Museum. These tours offer visitors a deeper insight into the history, architecture, and artworks housed in the museum. Guided tours are often led by knowledgeable guides who can provide detailed explanations and answer questions about the exhibits.
Yes, St. Mark's Museum is wheelchair accessible.
Yes, St. Mark's Museum welcomes visitors of all ages, including children. However, parents or guardians should ensure that children are supervised at all times to prevent damage to the artifacts and to maintain a respectful atmosphere for all visitors. Pro tip: Check if the museum is running educational, kid-friendly programs that might keep the little ones well-entertained.
Here's a concise itinerary for your visit to St. Mark's Museum:
- Start by exploring the museum's diverse collection of artworks and historical exhibits. Take your time to appreciate each piece and learn about its significance.
- Opt for a guided tour to gain deeper insights into the exhibits and the museum's history. Guided tours offer valuable context and highlight hidden gems.
- If available, visit any temporary or special exhibitions to see unique perspectives or contemporary artworks.
- Participate in any interactive activities or educational programs offered at the museum to enhance your understanding and engagement with the exhibits.
- Take a moment to relax and reflect in the museum's courtyard or rest areas after exploring the exhibits.
The St. Mark's Museum entrance is situated on the second floor of St. Mark’s Basilica.